Privacy Policy

Effective Date: August 28, 2026

Bangalore Bike Service Center (“we,” “us,” or “our”) operates the website bangalore-bike-service-center.in (the “Service”). We provide two-wheeler repair, maintenance, servicing, inspection, and related services in Bangalore, Karnataka, India.

This Privacy Policy explains how we collect, use, protect, and disclose information when you use our website, contact us, submit a service request, or book our services.

By using our Service or submitting your information through our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information Collection and Use

We collect information that you voluntarily provide to us and certain information automatically when you use our website.

We use the information we collect to provide, maintain, improve, and personalize our services and to communicate with customers regarding service requests and appointments.

1.1 Personal Information

When you contact us, request a service, submit a booking form, or otherwise communicate with us, we may ask you to provide information such as:

• Full name

• Mobile/telephone number

• Email address

• Service address

• Area/locality

• PIN code

• Vehicle/bike/scooter details

• Vehicle brand and model

• Registration-related information, where required for service

• Service or repair requirements

• Preferred appointment date and time

• Any other information you voluntarily provide to us

You should provide accurate information so that we can properly arrange and provide the requested service.

1.2 Usage Data

We may automatically collect certain information about how you access and use our website (“Usage Data”).

Usage Data may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Date and time of your visit

• Time spent on pages

• Referring website or source

• General website interaction information

• Diagnostic and technical information

This information may be used to understand website traffic, improve website performance, detect security issues, and improve the user experience.

2. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve and analyze our website.

Cookies are small files stored on your device by your web browser. They may contain information that helps us recognize your browser and remember certain preferences.

We may use the following types of cookies:

Session Cookies

These cookies help operate our website during your browsing session.

Preference Cookies

These cookies may be used to remember preferences and settings.

Security Cookies

These cookies may be used for security purposes and to help protect our website.

Analytics Cookies

We may use analytics and similar technologies to understand how visitors use our website and improve our services.

Advertising and Marketing Technologies

Where applicable, we may use third-party advertising or marketing services that may use cookies, pixels, tags, or similar technologies to measure advertising performance and provide relevant advertisements.

You can configure your browser to refuse cookies or notify you when cookies are being used. However, disabling certain cookies may affect some website functionality.

3. Why Choose Bangalore Bike Service Center?

We aim to provide convenient and reliable two-wheeler repair and service solutions, including:

• Experienced and trained technicians

• Bike and scooter repair services

• Routine maintenance and servicing

• Quality replacement parts, where applicable

• Transparent service information

• Fast and convenient doorstep service, where available

• Same-day service, subject to technician availability and location

• Customer support for service bookings

• Convenient appointment scheduling

Service availability, pricing, warranty, turnaround time, and technician availability may vary depending on the vehicle, repair requirement, location, parts availability, and other circumstances.

4. Use of Information

Bangalore Bike Service Center may use the information we collect for purposes including:

• To provide and maintain our Service

• To process service requests and appointments

• To contact you regarding your booking or service request

• To arrange technician visits

• To provide customer support

• To communicate appointment details

• To provide quotations or service-related information

• To process service-related payments, where applicable

• To send booking confirmations and service updates

• To respond to inquiries and requests

• To improve our website and services

• To analyze website usage and performance

• To detect, prevent, and address technical problems

• To detect and prevent fraud, abuse, or unauthorized activity

• To comply with applicable laws and legal requirements

We may contact you by phone, SMS, WhatsApp, email, or other communication methods using the contact information you provide, where appropriate for your service request or related communication.

5. Service Booking Information

When you submit a service request through our website, the information you provide may be used to arrange the requested bike or scooter service.

Depending on the service requested, we may use your information to:

1. Confirm your service request.

2. Contact you regarding your appointment.

3. Assign or coordinate a technician.

4. Provide service-related information or quotations.

5. Arrange a visit to the provided service location.

6. Follow up regarding the requested service.

7. Maintain service records.

We may retain service information for legitimate business, accounting, legal, security, and customer-support purposes.

6. Transfer of Data

Your information may be processed and stored on computers, servers, or systems operated by us or our service providers.

Depending on the services and technologies we use, your information may be processed outside your state, region, or country.

Where information is transferred or processed by third-party service providers, we take reasonable steps to ensure that your information is handled appropriately and protected against unauthorized access, use, or disclosure.

By submitting your information through our Service, you acknowledge that such processing may occur as described in this Privacy Policy.

7. Disclosure of Information

We do not intend to sell your personal information as part of our normal business operations.

We may share information when reasonably necessary to operate our business and provide requested services, including with:

• Technicians or service personnel

• Customer support personnel

• Website hosting providers

• Payment service providers, where applicable

• Website analytics providers

• Communication service providers

• IT and technical service providers

• Advertising or marketing service providers, where applicable

• Professional advisers

• Government authorities or law-enforcement agencies when legally required

Third-party service providers may have access to personal information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information appropriately.

8. Legal Requirements

Bangalore Bike Service Center may disclose your Personal Data when we reasonably believe that such disclosure is necessary to:

• Comply with a legal obligation

• Respond to a lawful request from a government authority

• Protect and defend our rights or property

• Prevent or investigate suspected wrongdoing

• Protect the safety of our customers, employees, technicians, or the public

• Protect against legal liability

• Enforce our terms, policies, or agreements

9. Security of Data

The security of your information is important to us.

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Third-Party Service Providers

We may use third-party companies and individuals to help operate our website and provide our services (“Service Providers”).

These Service Providers may assist with:

• Website hosting

• Website maintenance

• Analytics

• Communication

• Payment processing

• Advertising and marketing

• Technical support

• Security

• Other business-related functions

Service Providers may have access to personal information only as reasonably necessary to perform their assigned functions and are expected to protect that information.

11. Payments

Where online or electronic payments are available, payments may be processed through third-party payment providers.

We generally do not directly store complete payment card details such as full credit/debit card numbers or CVV information on our website unless specifically stated.

Payment information may be processed according to the privacy policy and terms of the applicable payment provider.

We recommend reviewing the applicable third-party payment provider’s privacy policy before making a payment.

12. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services.

If you click a third-party link, you will be directed to that third party’s website.

We do not control and are not responsible for the privacy policies, security, content, or practices of third-party websites or services.

We strongly recommend reviewing the Privacy Policy of every third-party website you visit.

13. Children’s Privacy

Our Service is not specifically directed toward children under the age of 18.

We do not knowingly request or intentionally collect personal information from children under 18 through our Service.

If you believe that a child has provided us with personal information without appropriate parental or guardian involvement, please contact us so that we can review the matter and take reasonable steps where appropriate.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and service records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.

The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.

15. Your Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

• Request information about personal data we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally applicable

• Withdraw consent where processing is based on consent

• Ask questions about how your information is used

• Opt out of certain marketing communications

Some information may need to be retained where required by law or for legitimate business, security, accounting, or dispute-resolution purposes.

To make a privacy-related request, please contact us using the contact details provided below.

16. Marketing Communications

Where permitted and where applicable, we may use your contact information to send service-related communications or promotional information about our services.

You may request that we stop sending promotional communications at any time by contacting us or using an available unsubscribe mechanism.

Please note that we may still send important service-related communications, such as booking confirmations, appointment updates, payment information, or other necessary customer-service messages.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the “Effective Date” at the top of this page.

For significant changes, we may provide additional notice where appropriate.

You are encouraged to review this Privacy Policy periodically to remain informed about how we handle personal information.

Changes become effective when the updated Privacy Policy is published on this page, unless otherwise stated.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Bangalore Bike Service Center

Website: bangalore-bike-service-center.in

Email: info@bangalore-bike-service-center.in

Location: Bangalore, Karnataka, India

Service: Bike & Scooter Repair and Service

We will make reasonable efforts to respond to privacy-related inquiries and requests.

Last Updated: August 28, 2026